Latest Articles
Industry
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Industry
“Your packages sit in government coffers while our tourism businesses are dying”
The Australian Tourism Export Council has made an impassioned plea to the government for immediate funding to stop hospitality businesses going to the wall.
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Management
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Developments
“Heartbreaking”: Industry staring into the abyss
Some 90,000 hospitality workers were stood down this week as Australia’s coronavirus restrictions forced the closure of restaurants, bars, clubs, cinemas and casinos nationwide.
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Tourism
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Marketing
How big accom businesses are getting through the pandemic
While smaller accom businesses weigh up their options, big companies are showing their true colours as hotel chains scramble to mitigate losses and protect staff.
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Housekeeping
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Developments
Alleged hotel knicker nicker blames “fetish”
A man accused of stealing bras and lacy undies from Sydney hotel rooms has described…
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Refurbishment
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Developments
Melbourne’s boutique Jasper Hotel in $2.2 million room refurb
Jasper Hotel Melbourne has commenced the final stage of its hotel-wide refurbishment with a 2.2…
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Guest Facilities
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Guest Facilities
Steaming ahead: Why saunas are hot right now
When on holiday, Aussies try to escape the frantic scramble of everyday life and reset…
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Food & Beverage
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Food & Beverage
Grounds for disgust: What lurks in your coffee machine?
The cleanliness of accom rooms can sometimes be questionable, but a photo taken by traveller…
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Marketing
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Marketing
How big accom businesses are getting through the pandemic
While smaller accom businesses weigh up their options, big companies are showing their true colours…
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Technology
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Developments
How machine learning is making our industry better and smarter
With the advent of new technologies like artificial intelligence (AI) and virtual reality, the pace…
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Human Resources
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Developments
Train staff that phone calls are opportunities, not interruptions!
With so much information online at a hotel’s website and elsewhere, the telephone is ringing…
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Energy & Resources
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Solar: Accom’s new super power
Creating a comfortable ambience which ensures outdoor spaces are still well enough…
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World-first energy deal to save accom owners millions
Accommodation properties will see "huge direct savings" in energy bills under a…
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Should we remove plastic straws from accommodation?
Australians love their beaches, and so do the rest of the world…
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Absolutely essential fact your body corporate needs to know
What I am writing about, no-one really knows. Even though it was…
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It’s getting hot in here so fix the air conditioning
An oh too familiar phone call received by the front desk of any accommodation…
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Spring is here, heat up your venue
Spring has long arrived. Guests expect cooler evenings but still seek al…