Latest Industry News
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Human Resources
Train your hospitality staff to elicit Kama Muta (commonly called that ‘Warm, Fuzzy’ Feeling)
Doug Kennedy says: "I definitely think that you can 'train' the spirit of hospitality, although a better word is to 'nurture' it"
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Latest New Zealand Articles
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New Zealand
Supreme and Excellence Awards join New Zealand Tourism Awards line-up
The reintroduction of these awards to the line-up is a positive reflection of the industry’s progress and recovery
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Latest Property News
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AccomProperties News
Motels are making a comeback Down Under in 2023
Have you heard about the resurgence of motels in Australia? In-demand from travellers seeking authentic experiences & affordable stays
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Management
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Human Resources
Train your hospitality staff to elicit Kama Muta (commonly called that ‘Warm, Fuzzy’ Feeling)
Doug Kennedy says: "I definitely think that you can 'train' the spirit of hospitality, although a better word is to 'nurture' it"
Read More -
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Profiles
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News
Nesuto Docklands: Ethos of compassion and caring
Nesuto is the Japanese pronunciation of ‘nest’, this aligns with the accommodation’s brand values of being nurturing, compassionate & empathic
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Tourism
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News
The rapid return of the Indian traveller
Insights on a largely overlooked traveller market: Indians are discovering experiences, they do more & spend more than most on their vacations
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Events
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News
Global Gold Coast campaign targets lucrative business event market
Australia's imagnation capital inspires incentive groups to reward their team with a trip to the Gold Coast
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Housekeeping
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Housekeeping
Space-saving innovations in laundry equipment
What are the current trends and space-saving designs solutions for accommodation providers looking to offer laundry facilities?
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Safety & Security
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Safety & Security
Door lock solutions: Keep pace with industry trends and guest expectations
The latest high-tech door lock systems are designed to strengthen security & enhance convenience for both staff and guests across a property
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Refurbishment
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Housekeeping
Space-saving innovations in laundry equipment
What are the current trends and space-saving designs solutions for accommodation providers looking to offer laundry facilities?
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Guest Facilities
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Housekeeping
Work with us! Laundry association responds to unfolding criticism
LAA responds to the ongoing linen supply shortages and increased laundry pricing issues that have many accom providers at a disadvantage
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Food & Beverage
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Hotel News
Hotel Morris & Bar Morris to open with culinary star Rosy Scatigna as Head Chef
One of Australia’s first Handwritten Collection hotels is the iconic Sydney property that originally opened in 1929 & was Australia’s tallest hotel for 34 years
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Marketing
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News
Zillennial travel: Airbrush is out & Authentic is in
It's a new era of travel for young Aussies as they ditch the 'gram' and TikTok to make real and…
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News
Tips for Accom managers: How to create AI-generated content
I asked Chat GPT to write my management rights industry magazine editor’s note to illustrate how useful it can be…
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News
The rise of the family sabbatical
For families looking to make lifelong memories & spend quality time with each other before the kids leave home, a…
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News
The importance of price parity in the accommodation industry
How to keep potential guests on your website once they have landed there & how to prevent them from shopping…
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News
Direct is best: The antidote to inflationary pressures?
Under economic pressure? Paul Hadida says focus on direct relationships, communication & personalisation & you can be more optimistic
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Technology
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News
Save money, time & trees: Go digital!
Digital compendiums play an important role in enhancing your guest's experience from booking right through to post departure
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Human Resources
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Human Resources
Train your hospitality staff to elicit Kama Muta (commonly called that ‘Warm, Fuzzy’ Feeling)
Doug Kennedy says: "I definitely think that you can 'train' the spirit of hospitality, although a better word is to 'nurture' it"
Read More -
-
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Energy & Resources
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Guest Facilities
Don’t leave guests in the cold
An absolute essential - accommodation providers must ensure that every guest has access to hot water at any point during their stay
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