AccomNews – Australia Keeping Accommodation Industry Professionals Informed

A luxury Port Douglas hotel panned by guests in a series of damning reviews has been bought by Oaks Hotels & Resorts.

The hotel industry is mourning the death of a giant of accommodation design.

The company says it's been quietly piloting the service, and that 90 percent of customers who used it rank the in-room Alexa experience as "good to excellent".

2018 has been "a bit different" according to Budget Motel Chain’s operations manager Chris Fozard - a fact reflected in the chain’s anything-but-ordinary annual conference this month.    

Holidaymakers brush aside negative accommodation reviews in favour of positive ones, but both affect bookings more than satisfaction guarantees, new research says.

Keeping up with the revolving door of bathroom trends in an ever-changing and demanding industry is something of a nuisance. Even when it pays dividends.

A popular ski resort has banned tobogganing on its property this winter season, telling guests …

Hotel room service could become a thing of the past as food delivery company Deliveroo rolls out a global program to deliver local cuisine to guests.

A country retreat that costs $1000 a night to rent on Victoria’s Mornington Peninsula has been voted the best luxury rental in Australia.

Australians love their beaches, and so do the rest of the world - but we're slowly destroying one of the country's richest sources of life and beauty. Major hotel brands are tackling the problem one step at a time - starting with the simple plastic straw.

When it comes to first impressions, a well-buffed floor can really help guests take a shine to your accommodation.

NSW accommodation businesses can tap into new government training designed to help them develop, promote and sell their product to a wider market.