Latest Articles
Industry
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Management
Exclusive: Executive Housekeeper Marian Stratford on change and challenges
In March, I interviewed highly respected executive housekeeper Marian Stratford, to talk about her role, and the role of the housekeeping team at the new Hotel Chadstone Melbourne.
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New Zealand News
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New Zealand
Auckland alert level eases but would a switch to level 1 benefit NZ?
The Government’s decision to bring Auckland down to Alert Level 2 and the rest of…
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Management
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News In Brief
Struggling hotels keen to meet increased demand for Quarantine program
Hotels have done a lot of the heavy lifting when it comes to the quarantine program, however, some hotels have been unfairly caught up in criticism of the scheme, when external security matters are actually…
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Tourism
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Tourism
COVID-19 and small island nations: what we can learn from New Zealand and Iceland
Although they adopted different strategies, both Iceland and New Zealand demonstrate the importance of decisive, science-informed decision-making and clear communication involving regular public briefings by senior officials.
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Housekeeping
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News In Brief
Smells like rain: how indoor air quality can be that refreshing
Imagine entering your guest room and inhaling the scent of ‘fresh rain’ rather than musty…
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Refurbishment
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Refurbishment
COVID-era refurb boon for Dr Jerry Schwartz’s resort
Schwartz realised there was no better time to organise a refurbishment of his resort than…
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Guest Facilities
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Guest Facilities
Holiday venue playgrounds that squeal good fun
We look at the top three considerations to creating, or revamping, a playground that is…
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Food & Beverage
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News In Brief
Cashless convenience: COVID-19-friendly vending machines
For accommodation providers, installing cashless vending machines right now is a farsighted move as it…
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Marketing
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Marketing
Mackay expecting return to pre-COVID growth, praises marketing campaign success
Cautiously optimistic about rising visitor numbers, Mackay Tourism shares its marketing campaign success stories, having…
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Technology
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News In Brief
Show business: Why good TV is gold
As guests’ viewing and listening habits become increasingly sophisticated, the onus is on hotel management…
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Human Resources
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Human Resources
Mental health experts encourage Australians to seek help
Since the bushfires many of us have felt unparalleled anxiety, fear, uncertainty, feelings greatly exacerbated…
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Energy & Resources
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Solar: Accom’s new super power
Creating a comfortable ambience which ensures outdoor spaces are still well enough…
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World-first energy deal to save accom owners millions
Accommodation properties will see "huge direct savings" in energy bills under a…
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Should we remove plastic straws from accommodation?
Australians love their beaches, and so do the rest of the world…
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Absolutely essential fact your body corporate needs to know
What I am writing about, no-one really knows. Even though it was…
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It’s getting hot in here so fix the air conditioning
An oh too familiar phone call received by the front desk of any accommodation…
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Spring is here, heat up your venue
Spring has long arrived. Guests expect cooler evenings but still seek al…