Industry
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Management
A closer look at the technology behind new hotel cleaning regimes: Part One
As outlined in our previous article, cleanliness is dominating the headlines within the hotel industry, with a number of press releases on new initiatives from all the major chains. The landscape has transformed quickly, to…
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New Zealand News
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New Zealand
5 reasons why banishing backpackers would be a mistake for NZ
Raise your hand if you’ve ever travelled for weeks or months as a backpacker on…
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Management
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News In Brief
The heart of hospitality needed now more than ever
By focusing on what guests really want - warmth, welcome and genuine interactions - true leaders will rise above the challenges of this pandemic era.
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Tourism
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News In Brief
Early Christmas present for States, now competing for visitors!
This week, the Accom industry received an early Christmas gift when inter-state borders re-opened, and domestic tourists began to flow in and out of Queensland, Victoria, and NSW. Then, WA followed suit and announced that…
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Housekeeping
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News In Brief
Op-Ed: A closer look at the tech behind new hotel cleaning regimes (Part Two)
Getting cleanliness right in the ‘new normal’ can seem overwhelming. We’ve given a detailed breakdown…
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Refurbishment
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Refurbishment
COVID-era refurb boon for Dr Jerry Schwartz’s resort
Schwartz realised there was no better time to organise a refurbishment of his resort than…
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Guest Facilities
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News In Brief
Waterparks whet appetite for summer holidays
As Australian accommodation providers gear up for the coming post-COVID holiday bonanza, many are splashing…
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Food & Beverage
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Food & Beverage
Quarantine sparks rise in pre-packaged hotel meal options
Specialised dietary requirements have become an increasing characteristic among guests in hotel quarantine during the…
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Marketing
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News In Brief
Five Ways Focused Service Hotels Can Increase Direct Voice Bookings
Although they are generally outperforming other lodging segments, most if not all focused and selective…
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Technology
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News In Brief
Show business: Why good TV is gold
As guests’ viewing and listening habits become increasingly sophisticated, the onus is on hotel management…
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Human Resources
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Human Resources
Mental health experts encourage Australians to seek help
Since the bushfires many of us have felt unparalleled anxiety, fear, uncertainty, feelings greatly exacerbated…
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Energy & Resources
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Solar: Accom’s new super power
Creating a comfortable ambience which ensures outdoor spaces are still well enough…
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World-first energy deal to save accom owners millions
Accommodation properties will see "huge direct savings" in energy bills under a…
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Should we remove plastic straws from accommodation?
Australians love their beaches, and so do the rest of the world…
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Absolutely essential fact your body corporate needs to know
What I am writing about, no-one really knows. Even though it was…
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It’s getting hot in here so fix the air conditioning
An oh too familiar phone call received by the front desk of any accommodation…
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Spring is here, heat up your venue
Spring has long arrived. Guests expect cooler evenings but still seek al…