Latest Articles
Industry
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Management
Six ways to strategize with RMS during a crisis
It’s challenging to say the least when we’re faced with the reality of today: lack of staff, closed hotels, rapidly changing situations, and revenue issues. But it is achievable, even with light resources.
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Management
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Management
A four-day working week could be the shot in the arm post-coronavirus tourism needs
Managers reported the same level of productivity. Furthermore, management found their teams were more creative, more helpful, and provided better customer service.
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Tourism
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Industry
Politics with Michelle Grattan: Treasurer Josh Frydenberg on saving Australia’s tourism and construction industries
The Northern Territory will begin easing its border restrictions from June 15, scrapping mandatory quarantine for interstate arrivals. But both the Queensland and Western Australian governments say they will likely keep the measures in place…
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Housekeeping
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Housekeeping
Are you COVID-19 clean?
The Australian Tourism Industry Council launches free new program to provide practical support for small…
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Refurbishment
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News In Brief
Hilton Surfers Paradise’s $9m upgrade revealed
The refurbishment is the biggest makeover the hotel has seen in its eight-year history and…
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Guest Facilities
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Guest Facilities
Steaming ahead: Why saunas are hot right now
When on holiday, Aussies try to escape the frantic scramble of everyday life and reset…
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Food & Beverage
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Food & Beverage
Grounds for disgust: What lurks in your coffee machine?
The cleanliness of accom rooms can sometimes be questionable, but a photo taken by traveller…
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Marketing
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Marketing
Managing your capacity constraints in a COVID-aware world
At the very least, these capacity constraints may help hotels avoid the infamous “race to…
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Technology
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Developments
How machine learning is making our industry better and smarter
With the advent of new technologies like artificial intelligence (AI) and virtual reality, the pace…
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Human Resources
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Human Resources
Mental health experts encourage Australians to seek help
Since the bushfires many of us have felt unparalleled anxiety, fear, uncertainty, feelings greatly exacerbated…
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Energy & Resources
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Solar: Accom’s new super power
Creating a comfortable ambience which ensures outdoor spaces are still well enough…
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World-first energy deal to save accom owners millions
Accommodation properties will see "huge direct savings" in energy bills under a…
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Should we remove plastic straws from accommodation?
Australians love their beaches, and so do the rest of the world…
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Absolutely essential fact your body corporate needs to know
What I am writing about, no-one really knows. Even though it was…
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It’s getting hot in here so fix the air conditioning
An oh too familiar phone call received by the front desk of any accommodation…
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Spring is here, heat up your venue
Spring has long arrived. Guests expect cooler evenings but still seek al…